Determining the success of your workplace can be tricky, as your bottom line and sales conversion rates will only tell you so much. Metrics that measure employee satisfaction, stress, and turnover are arguably just as valuable. The following are a few of the most useful metrics for establishing and maintaining a productive and harmonious workplace:
Happy employees are productive employees. Unfortunately, employee satisfaction can be tricky to measure. Surveys should be anonymous, and employees should be promised no retribution based on their responses. Questions should not only address how satisfied employees are with their work, but also what they think about specific aspects of the workplace, such as transparency, diversity, communication with coworkers, and communication with management.